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All organisations rely on
operational information technology (IT) activity and services for
effective service delivery to both internal and external customers. IT
is essential in driving business growth, creating competitive advantage,
developing new services, complying with regulations, better managing
resources and helping drive innovation. Our Technology offerings provide
industry-leading solutions that fully support Business Service
Management.
Our Technology Partners:
BIOMNI
For specialist service
catalogue enablement and management we have chosen Biomni, who are
experts in the field of Request Management which allows your
services to be automatically enabled to both your internal and external
clients.
:: read more
BMC SOFTWARE
We lead our Business Service management initiatives with the Business
Service Management suite of solutions from BMC Software, the four
primary areas of focus are, Service Support (Service Desk),
Service Automation (Automated Provisioning, Configuration),
Service Assurance (Performance, Compliance and Problem Resolutions)
and Atrium CMDB (Configuration Management Database, integration
and orchestration).
:: read more
inMAGE
Unsure of the integrity
of your Tape based backup or worried about an ever shrinking operations
window?
We have the latest in Continuous Backup and Recovery solutions
from inMAGE to ensure everything is secured without impacting on any
production environments.
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NETAPP
Wasting money on unnecessary storage resources?
SANscreen from Netapp can be extended to integrate into your Service
Management Space. It allows you to manage your storage infrastructure
with optimal visibility and efficiency using one of the most widely
deployed service-centric solution for complex heterogeneous storage
networks in production today.
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SUNGARD
Worried about
Business Continuity Planning and execution?
We have one of the worlds leading specialist BCP planning and execution
solutions from Sungard/Strohl to assist you with all your planning and
execution needs in the pursuit of ensuring that your business continues
even when a disaster has occurred.
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WEBINTELLECT
When it comes to
Asset Lifecycle Management we have the best of both worlds, a
comprehensive solution from Webintellect, which address the four
critical areas of asset management in depth, procure, deploy and
management, governance or compliance and Legal or contractual issues.
(Alternatively we can provide you with an integrated Asset Lifecycle
solution from BMC software.)
:: read more |
