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Quintica Consulting has a complete suite of packaged as well as on
demand solutions. Our consulting expertise will ensure that your
organisation is professionally equipped to participate in the global
framework of Service Management Best-Practice. We believe that adopting
best-practice mindset, and implementing strategic overhaul is a Journey
- We want to assist you plan and complete your strategic journey with
firm sales
Essential in formulating an IT Strategy is the approach - too technical
and you lose business management understanding. Quintica ensures that
you involve business management in the creation of all IT Strategy and
vice-versa. Guaranteeing consensus among all relevant parties -
Implementation success, from blueprint to balance sheet.
Service Management Consulting
When consulting on superior Service
Management, Quintica is king. By utilising
the best practice frameworks (ITIL®,
ISO/IEC20000, CobiT®)
we can assure you of the most fitting solution for your organisation.
The most important consideration in our approach to implementation is
understanding the organisation’s maturity. Once we know where you are,
we can help you reach your destination.
IT Strategy Consulting
We understand that organisations are
continually planning ahead, deriving various strategies which leverage
business units to achieve common goals. At Quintica, we help you align
IT strategy with business objectives to ensure consensus, synergy and
action.
Q-Journey
Quintica’s
proprietary Q-Journey methodology offers an integrated, structured and
scalable approach to organisations seeking a way to enhance and manage
their internal service delivery capability. This end to end Service
Management Methodology is based on ITIL and “Best practice” Service
Management and is fully aligned with the requirements and
recommendations of the ISO/IEC 20000 standard that aims to align both
the managerial layer of structuring, planning and implementing services,
as well as the operational layer, which ensures the delivery of such
services. Q-Journey makes extensive use of Quintica Intellectual
properties (IP) and is structured into a number of logical steps that
can be engaged individually or ideally as an entire programme – a
journey. It facilitates the structuring of the Service Provider which
entails the services, the support teams and fast tracking of the ITIL
processes. |
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