Services - Consulting
   
 


 

 
 

Quintica Consulting has a complete suite of packaged as well as on demand solutions. Our consulting expertise will ensure that your organisation is professionally equipped to participate in the global framework of Service Management Best-Practice. We believe that adopting best-practice mindset, and implementing strategic overhaul is a Journey - We want to assist you plan and complete your strategic journey with firm sales


Essential in formulating an IT Strategy is the approach - too technical and you lose business management understanding. Quintica ensures that you involve business management in the creation of all IT Strategy and vice-versa. Guaranteeing consensus among all relevant parties - Implementation success, from blueprint to balance sheet.


Service Management Consulting
When consulting on superior Service Management, Quintica is king. By utilising the best practice frameworks (ITIL®, ISO/IEC20000, CobiT
®) we can assure you of the most fitting solution for your organisation. The most important consideration in our approach to implementation is understanding the organisation’s maturity. Once we know where you are, we can help you reach your destination.


IT Strategy Consulting
We understand that organisations are continually planning ahead, deriving various strategies which leverage business units to achieve common goals. At Quintica, we help you align IT strategy with business objectives to ensure consensus, synergy and action.
 

Q-Journey
Quintica’s proprietary Q-Journey methodology offers an integrated, structured and scalable approach to organisations seeking a way to enhance and manage their internal service delivery capability.  This end to end Service Management Methodology is based on ITIL and “Best practice” Service Management and is fully aligned with the requirements and recommendations of the ISO/IEC 20000 standard that aims to align both the managerial layer of structuring, planning and implementing services, as well as the operational layer, which ensures the delivery of such services.  Q-Journey makes extensive use of Quintica Intellectual properties (IP) and is structured into a number of logical steps that can be engaged individually or ideally as an entire programme – a journey. It facilitates the structuring of the Service Provider which entails the services, the support teams and fast tracking of the ITIL processes.

 

 

 

 

 
IT Service Mangement Specialists
 
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