BMC
   

 


 

 
 

BMC is recognised as a leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2010, BMC revenue was approximately $1.91 billion.

 

SERVICE AUTOMATION

BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos. As a result, you will:

  • Reduce the risk of change in the data center by eliminating the No. 1 cause of service disruptions — unmanaged change

  • Ensure changes meet security, operational, or regulatory policies and processes

  • Reduce the time to roll out production applications by up to 90 percent

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SERVICE SUPPORT

BMC Service Support solutions reduce complexity and make customer support, change management, and asset management integrated and efficient. With BMC, you gain business transparency, visibility, and control across all of service support with one solution:

  • One suite of integrated applications means quicker implementation, accelerated learning curve, and lower TCO

  • One partner for industry-leading software, services, and training means you will fast-track your ITIL initiatives by up to 50 percent

  • One architecture that includes both the leading CMDB and the leading service desk

  • One clear leader in both CMDB and service desk market share

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SERVICE ASSURANCE

BMC Service Assurance delivers automated and predictive technology across your entire enterprise:

  • Find and fix problems before your users call with an unmatched combination of analytics, automation, and integration

  • Put the right person on the right problem every time through unprecedented insight into business context

  • Automate processes to eliminate routine, manual, and administrative tasks

  • Unify management tools across distributed, mainframe, physical, and virtual environments

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ATRIUM CMDB

Only with BMC can you move beyond point-to-point integrations and traditional CMDBs to:

  • Establish a single source of truth for the IT infrastructure

  • Discover, model, visualize, and assign priorities to business services

  • Establish and measure SLAs as defined by the business

  • Make better IT management decisions through better business intelligence

  • Define and automate repeatable processes

With BMC Atrium, you will:

  • Reduce failed changes by 50%

  • Reduce manual efforts to remediate server events by up to 90%

  • Eliminate 95% of manual effort to discover and map configuration items

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IT Service Mangement Specialists
 
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