BMC is recognised as a leader in Business Service Management,
BMC offers a comprehensive approach and unified platform that
helps IT organizations cut cost, reduce risk and drive business
profit. For the four fiscal quarters ended March 31, 2010, BMC
revenue was approximately $1.91 billion.
SERVICE AUTOMATION
BMC Service Automation automates repetitive, manual tasks (such
as provisioning, patching and compliance) to reduce the margin
for error, allowing IT to get things done more quickly, and
across organizational silos. As a result, you will:
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Reduce the risk of change in the data center by eliminating
the No. 1 cause of service disruptions — unmanaged change
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Ensure changes meet security, operational, or regulatory
policies and processes
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Reduce the time to roll out production applications by up to
90 percent
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SERVICE SUPPORT
BMC Service Support solutions reduce complexity and make
customer support, change management, and asset management
integrated and efficient. With BMC, you gain business
transparency, visibility, and control across all of service
support with one solution:
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One suite of integrated applications means quicker
implementation, accelerated learning curve, and lower TCO
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One partner for industry-leading software, services, and
training means you will fast-track your ITIL initiatives by
up to 50 percent
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One architecture that includes both the leading CMDB and the
leading service desk
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One clear leader in both CMDB and service desk market share
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SERVICE ASSURANCE
BMC Service Assurance delivers automated and predictive
technology across your entire enterprise:
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Find and fix problems before your users call with an
unmatched combination of analytics, automation, and
integration
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Put the right person on the right problem every time through
unprecedented insight into business context
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Automate processes to eliminate routine, manual, and
administrative tasks
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Unify management tools across distributed, mainframe,
physical, and virtual environments
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ATRIUM CMDB
Only with BMC can you move beyond point-to-point integrations
and traditional CMDBs to:
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Establish a single source of truth for the IT infrastructure
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Discover, model, visualize, and assign priorities to
business services
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Establish and measure SLAs as defined by the business
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Make better IT management decisions through better business
intelligence
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Define and automate repeatable processes
With BMC Atrium, you will:
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Reduce failed changes by 50%
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Reduce manual efforts to remediate server events by up to
90%
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Eliminate 95% of manual effort to discover and map
configuration items
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