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Quintica Middle East operates throughout the Gulf and North African
regions. Our focus is simplifying your complex environment; our approach
to deliver best practice based on Quintica’s proven methodology,
Q-JOURNEY that enables our customers to implement a standards-based
service management model. Q-JOURNEY is a structured method of ensuring
that IT and business are aligned in meeting business objectives and
end-goals.
We offer a wide array of specialist
services and access to industry-leading techniques and best practices in
the areas of:
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IT Governance using following
IT reference models for baseline:
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ITIL®
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ISO/IEC 20000
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ISO9001
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COBIT
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IT Strategy based on ValIT®
supported with ITIL® Strategy
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Service Management based on
international best-practice frameworks CoBIT®, ITIL® and standards
ISO/IEC20000
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ERP Governance in defining a
strategy that is aligned to your business requirements:
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Formulate achievable
measures to realise your strategic objectives
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Optimise your IT Support
Organisation Structure
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Business Performance
Management roadmap
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Manage RFP, Tender and
Vendor Selection Process
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Specialist ERP Project and
Program management
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Security Audit including
Segregation of duties and Procurement process
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Outsourced ERP support
services supported by an SLA
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Risk & Security Management
based on ISO/IEC27001
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Business Continuity Planning (BCP)
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Specialist contracting
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Training in ITIL®, Service
Management, Project Management
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Managed Operations – fulfilling
the resource GAP with experienced and qualified resources to enable
customers to met their expectations around service delivery rapidly
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Service Organisation
Transformation – helping your people assets transform your business
into a service organisation.
At Quintica Middle East, intensive
collaboration with our clients is of paramount importance. We realise
that only through shared understanding can we hope to serve our clients
professionally and with dedicated expertise.
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