For complete details on Q-Campus products and services, visit www.q-campus.net

Q-Campus is a leading authority for skills development and training within the IT industry. Q-campus offers dynamic value-added services to its audiences. This includes customised education workshops, industry standard and accredited courses and a wealth of support materials that are of immediate benefit in the workplace.

Q-Campus offers certification in subjects such as:

• ITIL^® v2 – Foundation, Practitioner, IT Service Managers

• ITIL v3 - Awareness, Foundation, Service Capability, Service Lifecycle, Managing the Lifecycle

• ITIL Bridging programs – Foundation and Managers Bridge

• ISO/IEC 20000

• Project Management

• Product Training

The demand for higher level of business understanding and service acumen from IT professionals has never been greater. Organisations now demand higher quality service levels from their IT professionals. This demand stimulates the organisational ability to achieve its objectives. Q-Campus goes beyond teaching IT professionals about process frameworks. We also focus on ways to treat our customers as customers. We discuss perception and empathy in every course because we know that feelings and emotions are too often overlooked as critical Service Management elements.

We believe in the transfer of knowledge. Q-Campus instructors deliver the message in a way that helps you understand the theory. Our focus is to ensure you understand the topic; which gives you the best return for yourself, your organisation or your clients.

Course details for your region available at www.q-campus.net/calendar