|
At Quintica we value
your guidance. Our specialist services work closely with you to assist
you manage your adoption of best-practice mindset and pole-position
performance.
To understand more about the
services we offer, select one of the links below:
Q-Journey
Quintica’s
proprietary Q-Journey methodology offers an integrated, structured and
scalable approach to organisations seeking a way to enhance and manage
their internal service delivery capability. This end to end Service
Management Methodology is based on ITIL and “Best practice” Service
Management and is fully aligned with the requirements and
recommendations of the ISO/IEC 20000 standard that aims to align both
the managerial layer of structuring, planning and implementing services,
as well as the operational layer, which ensures the delivery of such
services. Q-Journey makes extensive use of Quintica Intellectual
properties (IP) and is structured into a number of logical steps that
can be engaged individually or ideally as an entire programme – a
journey. It facilitates the structuring of the Service Provider which
entails the services, the support teams and fast tracking of the ITIL
processes.
|
