Quintica’s  Lead Trainer, Roger Purdie is elected to the APMG 130-ITIL ATO Sub Group representing ATO’s in Africa & Australia.        Quintica is offering accredited ITIL®v3 Intermediate courses in Service Capabilities: Operational Support & Analysis; Service Life cycle; Service Operation; Service Capability; Service Offerings & Agreements
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    What is ITIL?    
 

ITIL is a documented framework for the discipline of Information Technology Infrastructure Management. ITIL is a customer and service focused lifecycle approach covering strategy, design, transition, operation and continual service improvement.

As a framework ITIL is used in all developing and emerging countries, by organizations of all sizes from both the private and public sector. Quintica specializes in technology, consulting services and education programs relating to the ITIL framework.

  
     

IT Service Mangement Specialists

 
 
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ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.